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Careers

Carter Credit Union believes in building relationships with our members and with our employees. We are continually seeking enthusiastic, motivated individuals to join our growing team. We offer our employees a safe environment that fosters self development, career advancement, and success within our credit union. Our nine branches are located in Springhill, Minden, Shreveport, Bossier City, Coushatta and Mansfield, Louisiana and Magnolia, Arkansas. We appreciate your interest in employment at Carter Credit Union and look forward to reviewing your qualifications.

Job details

  • Salary: $18 - $26 an hour
  • Job Type: Full-time
  • Number of hires for this role: 2
  • Schedule: 8 hour shift
  • Physical Settings: Office

Qualifications

  • High school or equivalent (preferred)
  • Lending: 5 years (required)
  • Banking: 5 years (preferred)

Full Job Description

Provides quality customer service by greeting customers, ascertaining needs, processing loan transactions, solving routine problems, and making referrals through video banking interactions.

1. Provides exceptional customer service by greeting customers and assessing customer needs.

2. Answers questions regarding Carter CU products and services.

3. Identifies referral opportunities.

4. Effectively communicate with customers through video in a professional engaging manner.

5. Performs general clerical duties as required, and in compliance with operational regulations and security policies and procedures.

6. Makes appropriate referrals to other Carter CU Departments such as Commercial Lending, Mortgage Services.

7. Effectively handles basic customer problems and inquiries as well as ensuring that resolution and follow-up are completed in an accurate and timely matter.

8. Controls risk to the credit union.

9. Adheres to prescribed security controls to protect the staff and facility against criminal activity and fraudulent operations.

10. Participates in the general upkeep and appearance of the Video Banking stations.

11. Acquires and retains knowledge in applicable credit union regulatory requirements.

12. Performs additional responsibilities as required or directed.

13. Responsible for adhering to compliance laws, regulations, and established Carter CU policies and procedures, including BSA and Anti-Money Laundering.

14. Seek opportunities to enhance skills and value to the credit union and make suggestions for improvements.

BENEFITS

(waiting period may apply)

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Paid time off

Company's website:

  • carterfcu.org

Company's Facebook page:

Benefit Conditions:

  • Waiting period may apply

Work Remotely:

  • No

Job details

  • Salary: $15.00 - $22.00 per hour
  • Job Type: Full-time
  • Number of hires for this role: 1
  • Schedule: 8 hour shift
  • Physical Settings: Office

Qualifications

  • High school or equivalent (Preferred)
  • Underwriting: 3 years (Preferred)
  • Lending: 2 years (Preferred) 

Full Job Description

The primary responsibility of the position is underwrite consumer loans, direct and indirect, according to policy, procedure and within lending limits established through credit union policy. May also complete all necessary forms registering the credit union’s lien on personal property used as collateral. Review and decision loans submitted by a member service officer.
 

BENEFITS

(waiting period may apply)

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Paid time off

Company's website:

  • cartercu.org

Company's Facebook page:

Benefit Conditions:

  • Waiting period may apply

Work Remotely:

  • No

Submit Your Resume

Carter is an Equal Opportunity Employer and considers all applicants for employment without regard to race, color, sex, age, religion, national origin, disability, veteran status or any other protected status where otherwise qualified.