Job details
- Salary: $14 to $18 per hour
- Job Type: Full-time
- Number of hires for this role: 1
- Schedule: 8 hour shift (Monday to Friday)
- Physical Settings: Office
Qualifications
- High School or equivalent (Preferred)
- Fair Housing regulations: 1 year (Preferred)
- US work authorization (Preferred)
- NMLS certification (Required)
- Mortgage Lending Experience: 2 years (Required)
- Mortgage Processing Experience: 2 years (Required)
REQUIRED KNOWLEDGE: Understanding of mortgage loan processing functions including FHA, VA, and conventional lending. Knowledge of mortgage related requirements, procedures, and underwriting criteria.
Full Job Description
Responsible for providing clerical support for all mortgage loan processing activities. Receives, evaluates, and reviews loan applications. Obtains and verifies necessary information and prepares documents for underwriting and closing review. Arranges flood zone certification as required. Communicates loan status to all involved parties including buyer, seller, realtor, and title company representatives. Obtains proof of insurance as required on mortgage loans. Assists or refers customers as necessary.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
1. Assumes responsibility for providing effective clerical support for all phases of mortgage loan activities.
a. Reviews new loan applications. b. Prepares and issues conditional loan approvals for borrowers. c. Orders appraisals, credit reports, and title reports. Logs dollar amounts received and verifies employment, salary, assets, and liabilities. d. Resolves loan application problems. Assists applicants with addressing credit report problems, low appraisals, low salary levels, and high debt ratios. e. Reviews information for completeness and accuracy. Clarifies missing or questionable information. Follows up with outside sources of outstanding documents. Ensures all necessary items are available for underwriting.
Tracks development of information to ensure compliance with underwriting guidelines. Resolves conditions of underwriting. Submits loans for final approval. f. Communicates status of loans to buyer, seller, realtor, and title company. g. Prepares files for closing. Checks current PR, appraisal, and interest rate lock. Obtains records for homeowner's insurance and flood certification. h. Prepares monthly status report. i. Prepares miscellaneous correspondence and records.
2. Assumes responsibility for establishing and maintaining professional business relationships with customers and mortgage professionals.
a. Resolves or refers requests and problems promptly and courteously. Answers customer loan questions regarding applications in the process of approval. b. Keeps customers and realtors properly informed of Credit Union policies and procedures. Notifies customers of additional information required. c. Maintains and conveys the Credit Union’s professional reputation.
3. Assumes responsibility for establishing and maintaining effective coordination and communication with Credit Union personnel and with management.
a. Assists and supports Mortgage Loan personnel as needed. b. Completes reports and records promptly and accurately. c. Attends meetings as required. d. Keeps management informed of area activities and of any significant problems.
4. Assumes responsibility for related duties as required or assigned.
a. Performs miscellaneous clerical functions as needed. b. Ensures work area is clean, secure, and well maintained. c. Professionally cross sells Credit Union services.
PERFORMANCE MEASUREMENTS
1. Reports, records, and all related documents are accurate, current, and submitted on time.
2. Files are accurate and up-to-date.
3. Good business relations exist with customers. Problems and questions are courteously and promptly resolved or referred.
4. Good working relationships and coordination exist with area personnel and with management. Assistance and support are provided as needed. Management is properly informed.
5. Loan processing functions are completed in accordance with established policies and procedures.
6. The Credit Union’s professional reputation is maintained and conveyed.
BENEFITS
(waiting period may apply)
- 401(k)
- Dental insurance
- Health insurance
- Life Insurance
- Paid time off
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Company's Facebook page:
Work Remotely: No
- Shreveport, LA 71106: Reliably commute or planning to relocate before starting work (Preferred)