Job details
- Salary: $65,000 to $75,000 a year
- Job Type: Full-time
- Number of hires for this role: 1
- Schedule: 8 hour shift (Monday to Friday)
- Physical Settings: Carter Service Area
Position Purpose
The Facilities Manager is responsible for leading and managing the credit union’s maintenance operations for all credit union locations. This role requires strong leadership in supervising maintenance staff, coordinating with vendors and contractors, and developing proactive strategies that anticipate facility needs. The Facilities Manager serves as the key link between internal teams, external vendors, and leadership—balancing priorities, managing workloads, and ensuring that facilities operations run smoothly to support both employee productivity and exceptional member experience.
KEY RESPONSIBILITIES
Team Leadership and Supervision
- Supervise facilities staff, providing clear direction, feedback, and coaching.
- Foster a culture of accountability, teamwork, and continuous improvement.
- Foster a collaborative environment where staff members perform according to Carter Core Values with one another and across all departments. Commitment, Attitude, Respect, Teamwork, Excellence and Reliability.
- Communicate clearly and professionally with maintenance team and management staff regarding repair timelines, project updates and safety considerations.
- Give regular updates to CMO on maintenance progress, issues and future needs.
Workload Management and Facilities Coordination
- Develop and maintain schedules for preventive maintenance, repair projects, and operational tasks.
- Coordinate team assignments based on skillsets, availability, and workload priorities.
- Monitor daily, weekly, and monthly task completion to ensure timely service delivery.
- Ensure timely follow-up on repairs and routine inspections, prioritizing tasks based on urgency, impact and cost-effectiveness.
- Manages the tracking of all facilities maintenance related to branch requests for feasibility and budgeting, including prioritizing.
- Managing the budget in line with department’s expenditure and recommending appropriate action for items which are outside of budget parameters.
- Ensures the facility operations are compliant with ADA and OSHA regulation specifications.
- Develops and maintains inventory control system on fixed assets relating to purchasing, storing, reselling and/or salvage.
- Regularly inspects facilities and grounds to identify potential issues/deficiencies before they escalate, ensuring a proactive maintenance culture. Recommends corrective action as appropriate.
- Implement procedures for seasonal upkeep (e.g., HVAC readiness, landscaping, inclement weather) and plan for special projects and events
- Monitor building systems (HVAC, plumbing, electrical, etc.) to ensure they function efficiently and schedule preventative service when needed.
- Ensure timely follow-up on repairs and routine inspections, prioritizing tasks based on urgency, impact and cost-effectiveness.
- Maintain accurate records of maintenance schedules, inspections, repairs and service requests.
- Responsible for upkeep of Carter company vehicles to include maintenance, insurance, inspection and cleanliness.
Vendor and Contractor Coordination
- Negotiates and serves as the primary point of contact for all vendors and contracts. Manages bidding process and coordinates selection and supervision of various third-party services providers such as janitorial, landscaping/lawn maintenance, heating and cooling, electrical and plumbing contractors. Presents contracts to CMO or CEO for approval and signature. Oversees all scheduling and job performance of vendors.
- Ensure all contractors meet quality, safety and compliance standards, while remaining within budget allowance.
- Build and maintain strong professional relationships with trusted vendors to ensure reliability and service continuity.
QUALIFICATIONS
Education & Experience:
- BS in Facilities Management, trade school or five to eight years of related experience in facilities supervision.
- Current driver’s license/ clean driving record
- Proven experience in facilities management/maintenance coordination.
- Computer skills-Microsoft office/excel.
Skills & Competencies:
- Leadership & Collaboration: Builds strong working relationships across departments.
- Accountability: Takes ownership for scheduling accuracy and on-time performance.
- Problem Solving: Quickly identifies issues and implements practical solutions.
- Ability to work in a fast-paced environment.
- Ability to work flexible schedules to cover hours of operations and/or overtime to schedule weekend work when needed.
Physical Requirements & Working Conditions:
This job requires regular physical activity, including walking and standing for long periods, bending and kneeling, climbing ladders, and lifting 50 pounds. The Facilities Manager must be comfortable moving equipment, handling tools, and accessing areas at varying heights as part of daily facility operations. No hazardous or significant unpleasant conditions.
BENEFITS
(waiting period may apply)
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
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