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Careers

Carter Credit Union believes in building relationships with our members and with our employees. We are continually seeking enthusiastic, motivated individuals to join our growing team. We offer our employees a safe environment that fosters self development, career advancement, and success within our credit union. Our ten branches are located in Springhill, Minden, Shreveport, Bossier City, Coushatta and Mansfield, Louisiana, Fort Worth, Texas and Magnolia, Arkansas. We appreciate your interest in employment at Carter Credit Union and look forward to reviewing your qualifications.

Job details

  • Salary: $65,000 to $85,000 a year
  • Job Type: Full-time
  • Number of hires for this role: 1
  • 8 hour shift
  • Monday thru Friday

Qualifications

  • Bachelor of Science Degree in business or a related field, or an equivalent combination training and work experience
  • 3-5 years of Business Lending experience
  • Real estate and origination background preferred

Full Job Description

Responsible for receiving, reviewing, and evaluating business loan requests. Meets with applicants to explain credit policies and to obtain loan information and documentation. Monitors and reviews construction and development loans. Maintains repossessed properties and assists in collections' activities. Serves borrowers and prospective borrowers promptly and professionally. Provides general credit union information and cross sells services. Assists Business Lending personnel as needed.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

(Primary or most important duties performed in this position in order of priority.)

ESSENTIAL FUNCTIONS AND BASIC DUTIES

  • 1. Assumes responsibility for the effective and professional completion of assigned business loan functions.
    • Interviews, takes applications, and processes preliminary documentation on business loan requests. Discuss loan alternatives, credit criteria, interest rates, and loan documentation in such a manner as to elicit positive responses from customers.
    • Analyzes and evaluates loan requests and prepares written submission for consideration by the Business Loan Committee. Identifies problems or potential problems with credit information and coordinates with the necessary party to resolve the problems.
    • Assists in review of construction loan advances on commercial properties.
    • Conducts property inspections as assigned.
    • Follows-up on all matured loans.
    • Assists in the collection of delinquent accounts.
    • Completes lending functions in accordance with established credit union policies and legal requirements.
  • Assumes responsibility for establishing and maintaining effective and professional business relations with customers and trade professionals.
    • Answer questions and resolves requests.
    • Keeps borrowers informed of credit union loan policies and services.
    • Meets with applicants whose loans are denied and explains reasons and alternatives.
    • Maintains and projects the credit union’s professional reputation.
  • Assumes responsibility for establishing and maintaining effective communication, coordination, and working relations with Company personnel and with management.
    • Coordinates functions with related departments and branches and provides support as needed.
    • Assists Business Lending personnel and provides support as needed.
    • Keeps management informed of area activities and of any significant problems.
    • Attends and participates in meetings and committees as required.
    • Completes required reports and records.
  • Assumes responsibility for related duties as required or assigned.
    • Cross sells credit union services.
    • Stays informed regarding changes in lending standards and related legal requirements.
    • Completes special projects as assigned.
    • Ensures the work area is clean, secure, and well maintained.
    • Uphold and follow the Carter Credit Union core values.
    • Have a working knowledge and understand the Carter Credit Union MBS policies and procedures, credit union bylaws organization and philosophy.
    • Seek opportunities to enhance skills and value to the credit union and make suggestions for improvement.
    • Ensure adherence with the Bank Secrecy Act/Anti Money Laundering guidelines including CTR and SAR.

BENEFITS

(waiting period may apply)

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life Insurance
  • Paid time off

Company's website:

  • cartercu.org

Company's Facebook page:

Work Remotely: No  

Job details

  • $15.50 to $17.50 per hour
  • Job Type: Full-time, 40 hours per week
  • Number of hires for this role: 1
  • Schedule: 8 hour shift (Monday to Friday)
  • Physical Settings: Office
  • Bonus Opportunities 

Qualifications

  • High school or equivalent (Preferred)
  • Customer Service: 2 years (Required)
  • Working in a Credit Union or Bank: 2 years (Required)

Full Job Description

The primary responsibility of the position is assist members in making loans and or establishing membership with the credit union by taking applications, processing approved applications, completing all necessary forms. Provides a variety of transaction services to members and promotes credit union products and services that would assist the financial growth of the member. May process teller transactions and balance cash drawer daily.

BENEFITS

(waiting period may apply)

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off

Company's website:

  • cartercu.org

Company's Facebook page:

 

Job details

  • Salary: $65,000 to $75,000 a year
  • Job Type: Full-time
  • Number of hires for this role: 1
  • Schedule: 8 hour shift (Monday to Friday)
  • Physical Settings: Carter Service Area

Position Purpose

The Facilities Manager is responsible for leading and managing the credit union’s maintenance operations for all credit union locations.  This role requires strong leadership in supervising maintenance staff, coordinating with vendors and contractors, and developing proactive strategies that anticipate facility needs. The Facilities Manager serves as the key link between internal teams, external vendors, and leadership—balancing priorities, managing workloads, and ensuring that facilities operations run smoothly to support both employee productivity and exceptional member experience.

KEY RESPONSIBILITIES

Team Leadership and Supervision

  • Supervise facilities staff, providing clear direction, feedback, and coaching.
  • Foster a culture of accountability, teamwork, and continuous improvement.
  • Foster a collaborative environment where staff members perform according to Carter Core Values with one another and across all departments. Commitment, Attitude, Respect, Teamwork, Excellence and Reliability.
  • Communicate clearly and professionally with maintenance team and management staff regarding repair timelines, project updates and safety considerations.
  • Give regular updates to CMO on maintenance progress, issues and future needs.

Workload Management and Facilities Coordination

  • Develop and maintain schedules for preventive maintenance, repair projects, and operational tasks.
  • Coordinate team assignments based on skillsets, availability, and workload priorities.
  • Monitor daily, weekly, and monthly task completion to ensure timely service delivery.
  • Ensure timely follow-up on repairs and routine inspections, prioritizing tasks based on urgency, impact and cost-effectiveness.
  • Manages the tracking of all facilities maintenance related to branch requests for feasibility and budgeting, including prioritizing.
  • Managing the budget in line with department’s expenditure and recommending appropriate action for items which are outside of budget parameters.
  • Ensures the facility operations are compliant with ADA and OSHA regulation specifications.
  • Develops and maintains inventory control system on fixed assets relating to purchasing, storing, reselling and/or salvage.
  • Regularly inspects facilities and grounds to identify potential issues/deficiencies before they escalate, ensuring a proactive maintenance culture. Recommends corrective action as appropriate.
  • Implement procedures for seasonal upkeep (e.g., HVAC readiness, landscaping, inclement weather) and plan for special projects and events
  • Monitor building systems (HVAC, plumbing, electrical, etc.) to ensure they function efficiently and schedule preventative service when needed.
  • Ensure timely follow-up on repairs and routine inspections, prioritizing tasks based on urgency, impact and cost-effectiveness.
  • Maintain accurate records of maintenance schedules, inspections, repairs and service requests.
  • Responsible for upkeep of Carter company vehicles to include maintenance, insurance, inspection and cleanliness.

Vendor and Contractor Coordination

  • Negotiates and serves as the primary point of contact for all vendors and contracts. Manages bidding process and coordinates selection and supervision of various third-party services providers such as janitorial, landscaping/lawn maintenance, heating and cooling, electrical and plumbing contractors. Presents contracts to CMO or CEO for approval and signature. Oversees all scheduling and job performance of vendors.
  • Ensure all contractors meet quality, safety and compliance standards, while remaining within budget allowance.
  • Build and maintain strong professional relationships with trusted vendors to ensure reliability and service continuity.

QUALIFICATIONS

Education & Experience:

  • BS in Facilities Management, trade school or five to eight years of related experience in facilities supervision.
  • Current driver’s license/ clean driving record
  • Proven experience in facilities management/maintenance coordination.
  • Computer skills-Microsoft office/excel.  

Skills & Competencies:

  • Leadership & Collaboration: Builds strong working relationships across departments.
  • Accountability: Takes ownership for scheduling accuracy and on-time performance.
  • Problem Solving: Quickly identifies issues and implements practical solutions.
  • Ability to work in a fast-paced environment.
  • Ability to work flexible schedules to cover hours of operations and/or overtime to schedule weekend work when needed.

Physical Requirements & Working Conditions:

This job requires regular physical activity, including walking and standing for long periods, bending and kneeling, climbing ladders, and lifting 50 pounds. The Facilities Manager must be comfortable moving equipment, handling tools, and accessing areas at varying heights as part of daily facility operations. No hazardous or significant unpleasant conditions.

BENEFITS

(waiting period may apply)

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off

Company's website:

  • cartercu.org

Company's Facebook page:

 

Submit Your Resume

Carter is an Equal Opportunity Employer and considers all applicants for employment without regard to race, color, sex, age, religion, national origin, disability, veteran status or any other protected status where otherwise qualified.