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Careers

Carter Credit Union believes in building relationships with our members and with our employees. We are continually seeking enthusiastic, motivated individuals to join our growing team. We offer our employees a safe environment that fosters self development, career advancement, and success within our credit union. Our nine branches are located in Springhill, Minden, Shreveport, Bossier City, Coushatta and Mansfield, Louisiana and Magnolia, Arkansas. We appreciate your interest in employment at Carter Credit Union and look forward to reviewing your qualifications.

Job details

  • Salary: $14 to $18 per hour
  • Job Type: Full-time
  • Number of hires for this role: 1
  • Schedule: 8 hour shift (Monday to Friday)
  • Physical Settings: Office

Qualifications

  • High School or equivalent (Preferred)
  • Fair Housing regulations: 1 year (Preferred)
  • US work authorization (Preferred)
  • NMLS certification (Required)
  • Mortgage Lending Experience: 2 years (Required)
  • Mortgage Processing Experience: 2 years (Required)

REQUIRED KNOWLEDGE: Understanding of mortgage loan processing functions including FHA, VA, and conventional lending. Knowledge of mortgage related requirements, procedures, and underwriting criteria.

Full Job Description

Responsible for providing clerical support for all mortgage loan processing activities. Receives, evaluates, and reviews loan applications. Obtains and verifies necessary information and prepares documents for underwriting and closing review. Arranges flood zone certification as required. Communicates loan status to all involved parties including buyer, seller, realtor, and title company representatives. Obtains proof of insurance as required on mortgage loans. Assists or refers customers as necessary.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

1. Assumes responsibility for providing effective clerical support for all phases of mortgage loan activities.
a. Reviews new loan applications. b. Prepares and issues conditional loan approvals for borrowers. c. Orders appraisals, credit reports, and title reports. Logs dollar amounts received and verifies employment, salary, assets, and liabilities. d. Resolves loan application problems. Assists applicants with addressing credit report problems, low appraisals, low salary levels, and high debt ratios. e. Reviews information for completeness and accuracy. Clarifies missing or questionable information. Follows up with outside sources of outstanding documents. Ensures all necessary items are available for underwriting.
Tracks development of information to ensure compliance with underwriting guidelines. Resolves conditions of underwriting. Submits loans for final approval. f. Communicates status of loans to buyer, seller, realtor, and title company. g. Prepares files for closing. Checks current PR, appraisal, and interest rate lock. Obtains records for homeowner's insurance and flood certification. h. Prepares monthly status report. i. Prepares miscellaneous correspondence and records.

2. Assumes responsibility for establishing and maintaining professional business relationships with customers and mortgage professionals.
a. Resolves or refers requests and problems promptly and courteously. Answers customer loan questions regarding applications in the process of approval. b. Keeps customers and realtors properly informed of Credit Union policies and procedures. Notifies customers of additional information required. c. Maintains and conveys the Credit Union’s professional reputation.

3. Assumes responsibility for establishing and maintaining effective coordination and communication with Credit Union personnel and with management.
a. Assists and supports Mortgage Loan personnel as needed. b. Completes reports and records promptly and accurately. c. Attends meetings as required. d. Keeps management informed of area activities and of any significant problems.

4. Assumes responsibility for related duties as required or assigned.
a. Performs miscellaneous clerical functions as needed. b. Ensures work area is clean, secure, and well maintained. c. Professionally cross sells Credit Union services.

PERFORMANCE MEASUREMENTS

1. Reports, records, and all related documents are accurate, current, and submitted on time.

2. Files are accurate and up-to-date.

3. Good business relations exist with customers. Problems and questions are courteously and promptly resolved or referred.

4. Good working relationships and coordination exist with area personnel and with management. Assistance and support are provided as needed. Management is properly informed.

5. Loan processing functions are completed in accordance with established policies and procedures.

6. The Credit Union’s professional reputation is maintained and conveyed.

BENEFITS

(waiting period may apply)

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life Insurance
  • Paid time off

Company's website:

  • cartercu.org

Company's Facebook page:

Work Remotely: No

  • Shreveport, LA 71106: Reliably commute or planning to relocate before starting work (Preferred)

Job details

  • Salary: $13.00 to $15.50 an hour
  • Job Type: Full-time
  • Number of hires for this role: 1
  • Schedule: 8 hour shift (Monday to Friday)
  • Physical Settings: Office

Qualifications

  • Minimum high school education or equivalent. (Preferred)
  • Lending: 2 years (Preferred)
  • Title Clerk: 2 years (Preferred)

Full Job Description

Position Purpose: Title clerks prepare and process title documents to transfer ownership of property, typically vehicles or other consumer moveable collateral. Title clerks work in office environment. Some travel may be required for this job, as title clerks may hand-deliver documents to customers and government facilities.

Essential Functions and Basic Duties

  1. Assumes responsibility for the effective performance of all assigned clerical and support functions.
  2. Prepare tax and title documents to transfer ownership of property
  3. Submit title documents to the appropriate government office, such as the Department of Motor Vehicles or the County Clerk’s Office
  4. Verify that funds have been collected on loans before processing titles and verify any amount of money still owed.
  5. Ensure that all information is accurate and double-check important data such as VINs, names and addresses.
  6. Answer incoming phone calls and route calls to appropriate person within the office
  7. Perform general clerical tasks such as filing, data entry and copying
  8. Keep work areas clean and organized to maintain a professional appearance at all times
  9. Process and mail document to appropriate agencies. At times, t his may require travel outside the office to hand-deliver documents.
  10. Assists and replaces area staff as needed.
  11. Keeps management informed of area activities and of any significant problems.
  12. Responsible for adhering to compliance laws, regulations, and established Carter CU policies and procedures, including BSA and Anti-Money Laundering.
  13. Seek opportunities to enhance skills and value to the credit union and make suggestions for improvements.
  14. Have a working knowledge and understanding of Carter Federal Credit Union’s operational policies and procedures, by-laws, organization and philosophy.

BENEFITS

(waiting period may apply)

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Paid time off

Company's website:

  • cartercu.org

Company's Facebook page:

 

Job details

  • Salary: $13- $16 an hour
  • Job Type: Full-time
  • Schedule: 8 hour shift
  • Physical Settings: Office
  • Monday thru Friday

Qualifications

  • High school or equivalent (preferred)
  • Collections: 2 years (preferred)

Full Job Description

To protect the assets of the credit union by collecting those accounts which have become delinquent and to minimize losses to the credit union and its members.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

(Primary or most important functions performed in this position in order of priority.)

(1) Monitor and collect accounts assigned which are past due, submitting reports as scheduled.

(2) Maintain accurate reports of all attempts to contact accounts or co-maker of accounts.

(3) When appropriate work out a mutually acceptable payment schedule which would protect the credit union’s interest and the credit of the member.

(4) Recommend remedial collection action (including legal action) when necessary to Legal/Repossession Specialist

(5) Refer all bankruptcies to the Bankruptcy Specialist and follow the regulations as established by law and Carter Federal policies and procedures.

(6) Establish skip-trace tile and schedule regular follow-up.

(7) Assist in area as directed by manager.

(8) Seek opportunities to enhance skills and value to the credit union and make suggestions for improvements.

(9) Have a working knowledge and understanding of Carter Federal Credit Union’s operational policies and procedures, by-laws, organization and philosophy.

BENEFITS

(waiting period may apply)

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Paid time off

Company's website:

  • carterfcu.org

Company's Facebook page:

Benefit Conditions:

  • Waiting period may apply

Work Remotely:

  • No

Job details

  • Salary: $13 to $16 an hour
  • Job Type: Full-time
  • Number of hires for this role: 1
  • Schedule: 8 hour shift

Qualifications

  • High school or equivalent (Preferred)
  • Loan processing: 3 years (Preferred)
  • Bank or Credit Union: 2 years (Preferred)

Full Job Description

The primary responsibility of the position is to provide support to staff by processing approved applications, completing all necessary forms registering the credit union’s lien on property used as collateral, and to act on applications within the limits established by CFCU policies.

Duties

  1. Calling other state DMV’s, gathering necessary title perfection paperwork.
  2. Collect POAs and other supporting lending documents.
  3. Managing any ancillary lending product support procedures i.e., Warranty, GAP, Debt Can.
  4. Taking refund payments and making sure those are applied to principal, while sending modifications to reduce monthly payment/getting form to member etc.
  5. Making sure ACH forms are submitted to accounting in a timely manner and updating the necessary departments.
  6. Handling loan closing perfection. i.e., gathering closing documents, lien perfection documents, etc.
  7. Making sure we have updated insurance binders from Members in a timely manner while also assisting with CPI management.
  8. Handling Popio lending calls, to assist in maintaining member satisfaction with Carter’s lending process.
  9. Directing initial applications and pre-approvals.
  10. Assist in vehicle searches for members while also providing Carfax research to determine values and assist with pricing negotiation with dealers.
  11. Manage the process of eLending declines and providing members with the proper adverse action forms.
  12. Adheres to prescribed security controls to protect the staff and facility against criminal activity and fraudulent operations.
  13. Acquires and retains knowledge in applicable credit union regulatory requirements.
  14. Performs additional responsibilities as required or directed.
  15. Responsible for adhering to compliance laws, regulations, and established Carter CU policies and procedures, including BSA and Anti-Money Laundering.
  16. Seek opportunities to enhance skills and value to the credit union and make suggestions for improvements..
  17. Performs additional responsibilities as required or directed
  18. Has a working knowledge and understanding of Carter Federal Credit Union’s operational policies and procedures, organization, and philosophy.
  19. Follows and supports Carter Credit Union Core Values.

BENEFITS

(waiting period may apply)

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Paid time off

Company's website:

  • carterfcu.org

Company's Facebook page:

Job details

  • Salary: $15 - $22 an hour
  • Job Type: Full-time
  • Number of hires for this role: 1
  • Schedule: 8 hour shift (Monday to Friday)
  • Physical Settings: Office

Qualifications

  • High school education or equivalent. (Preferred)
  • Underwriting: 3 years (Preferred)
  • Lending: 3 years (Preferred)

Full Job Description

The primary responsibility of the position is underwrite consumer loans, direct and indirect, according to policy, procedure and within lending limits established through credit union policy. May also complete all necessary forms registering the credit union’s lien on personal property used as collateral. Review and decision loans submitted by a member service officer.

BENEFITS

(waiting period may apply)

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off

Company's website:

  • cartercu.org

Company's Facebook page:

 

Submit Your Resume

Carter is an Equal Opportunity Employer and considers all applicants for employment without regard to race, color, sex, age, religion, national origin, disability, veteran status or any other protected status where otherwise qualified.