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About Carter Credit Union

Carter Credit Union’s history runs deep as we now celebrate 70 years in the business of serving our customers.  Dating back to 1954, when Floyd Carter chartered the credit union to serve the employees of International Paper Company in Springhill, Louisiana.  His mission was to form a financial cooperative based on the premise of “people helping people." In 2014 the Board of Directors appointed Joe Arnold as President/CEO after the retirement of James P. Gibson.  Arnold previously served as Chief Financial Officer at Carter. 

Under the leadership of Chief Executive Officer Joe Arnold, Carter is currently over 55,000 customers strong with assets topping $669 million. Carter now serves people from coast-to-coast, and we offer every product and service that your local bank offers and more.   Included in these services are both business lending and commercial deposit services as well as our Free Auto Buying Consultant service for anyone in the market for a new auto.  Carter has made significant investments in our systems and people in the commercial side so that we can bring value proposition that people are used to on the consumer side to the business side.  Carter takes pride in the state-of-the-art technology that we offer while continuing to provide the “personal” service that customers are accustomed to. It is important to us that we serve our customers through the channels that best fit their individual lifestyles.  The addition of Personal Teller Machines which provided you face to face service both in lobby and drive-thur have been extremely successful. CarterLIVE! our newest addition of video banking  that allows members face to face banking without having to come to the credit union.  We still offer all in branch services for those that prefer the traditional method.  Arnold and his team stand proud of the credit unions growth and accomplishments and remain dedicated to the mission of improving the financial well-being of its customers and to serving our communities. 

A great advantage of being a customer of Carter is our being a shareholder and participant in the Credit Union Service Center Network. This expands the availability of teller service for our customers across the United States, and included hundreds of locations.  Carter is now part of the Allpoint ATM Network which provides our customers with over 55,000 nationwide surcharge free ATM locations. 

Carter is proud to now be serving the southeast Shreveport community.  This new state of the art branch is located at 8988 Ellerbe Road in Shreveport. This location houses our retail, lending and commercial departments, as well as support staff and management team members.  

Arnold and his staff are currently serving 11 locations, and are excited to announce we are now serving the Fort Worth, Texas community. 

Please stop by and visit any of our convenient locations. Our staff looks forward to the opportunity to serve you!

Carter Chief Management Team Members:

Joe Arnold, Chief Executive Officer

Jason Berard, Chief Information Technology Officer

Joel Fair, Chief Operating Officer

Jill Folks, Chief Marketing Officer

Lisa Lewis, Chief Administrative Officer

Jonathan Reynolds, Chief Commercial Officer

Matt Valentine, Chief Lending Officer

Crystal Lewis, Chief Financial Officer